Flirtomatic are recruiting an Information Analyst for the UK team to be located at the Soho, London office. The position is a superb opportunity for an analyst to work within one of the Europe’s leading mobile community services. Please see the job spec below and forward CV and covering email to Mel – melissa@flirtomatic.com.
| POSITION | Information Analyst |
| REPORTS TO | Finance Director |
| DEPARTMENT | Finance/Admin |
| DATE | 01 July 2009 |
JOB PURPOSE
- The role encompasses, but is not limited to:
- Daily/Weekly and Monthly reporting
- Assist with CRM
- Daily analysis and investigation into any abnormalities in the numbers
- Daily provision of Customer Care stats
- Assisting the Marketing & Product teams
POSITION ACCOUNTABILITIES
- Reporting:
- Daily reporting
- Weekly reporting
- Monthly reporting
- CRM:
- Coding for text messages and flirtogram tracking
- Choosing winners for competitions
- Track various CRM Promotions
- Assistance with responses to CRM Profiles
- Assist with technical feasibility of campaigns
- Assist with sending flirtograms to users
- International:
- Ad hoc reporting on users. E.g. Operators, device, Campaign
- Daily analysing of numbers and investigate any abnormalities
- Customer Care:
- Daily provision of Customer Care stats on flirtogram activity plus pending payments
- Daily keeping track of numbers and investigates any abnormalities
- External Partners:
- Month end Income for partner shares
- Content partner reporting
- Working with network operators/aggregators to match their data with ours and investigate any abnormalities
- Advertising:
- Real gift reporting
- Cost per registration analysis
- Campaign specific queries
- Product:
- Reporting on value added services
- Testing before releases
- Creation of league queries
PERSON SPECIFICATION
EDUCATION / QUALIFICATIONS
- Possess good academic record
KNOWLEDGE / SKILLS / EXPERIENCE
- Two/Three years experience in information analysis preferable
- Telecoms, and particularly mobile experience ideal
- Experience with SQL and Excel
- In SQL – you will need to be able to use some database mining techniques.
- Procedures, Functions, Repeat until, Table design, indexing.
- In Excel – you will need to know, Pivot tables, Open VPN, External data sources
PERSONAL QUALITIES
- Self-motivated and ability to achieve deadlines and work independently
- Solid communication skills and team-working capability
- Positive and logical approach together with willingness to learn
- Enthusiastic and fun to work with
Job filled